1Win Rules and Regulations in India

By completing registration on the 1Win platform, users enter into a legally binding agreement and confirm that they have read, understood, and accepted all terms set out on this page. The platform reserves the right to amend these general terms at any time, with changes taking effect upon publication. All content available on the 1Win website and application, including software, graphics, and data, is protected under applicable intellectual property laws and may not be reproduced or redistributed without explicit authorisation. Liability limitations apply to all users, and the platform is not responsible for losses arising from events outside its reasonable control.

Key General Terms

• Users must be at least 18 years of age to register and use the platform.
• Each user is permitted to hold only one account on the platform.
• The platform reserves the right to verify user identity at any stage.
• Account registration requires the submission of accurate and current personal information.
• The platform may suspend or terminate accounts found to be in violation of these terms.
• All content on the platform is the exclusive property of 1Win and its licensors.
• Users are responsible for maintaining the confidentiality of their account login credentials.
• The platform is not liable for service interruptions caused by third-party providers or technical failures.
• Any abuse of bonuses, promotions, or referral systems may result in account restrictions.
• These terms are governed by the laws applicable under the platform’s operating licence.

All bets placed on the 1Win platform are subject to a defined set of rules that apply to every registered user in India. Only users who have completed registration and meet the minimum age requirement are permitted to place bets on sports events, live markets, or any other available betting categories. Minimum and maximum stake limits apply to all bet types and may vary depending on the event, market, or account status. The platform reserves the right to cancel, void, or restrict bets in cases of technical error, suspected fraud, or violations of the applicable rules.

Key Betting Rules

• All bets are accepted in Indian Rupees (INR) unless otherwise specified.
• A bet becomes valid only after it has been confirmed by the system and a bet slip reference has been issued.
• Minimum stake amounts may vary by sport, event type, and market selection.
• Maximum payout limits apply per bet and per event, and are subject to change.
• The odds at the time of bet placement are the odds that apply to the final settlement.
• In the event of an obvious error in odds, the platform reserves the right to void the affected bets.
• Accumulator and combination bets are subject to specific rules outlined in the platform’s betting guide.
• Live bets are subject to additional conditions and may be suspended or rejected at the platform’s discretion.
• Bets on events that have already commenced may be refused or void if placed after the official start time.
• Winnings from settled bets are credited to the user’s account balance and may be subject to withdrawal verification.

All deposits and withdrawals on the 1Win platform are processed in accordance with the payment policies detailed in this section, and every registered user in India is required to comply with these terms. Deposits are typically credited to the user’s account balance promptly upon confirmation from the payment provider, though processing times may vary depending on the method used. Withdrawals are subject to identity verification and may require submission of supporting documentation before funds are released. The platform does not charge fees on standard transactions, though third-party payment providers may apply their own charges.

Key Payment Policies

• The minimum deposit amount and minimum withdrawal amount are defined per payment method and are displayed at the point of transaction.
• Available payment methods for Indian users include UPI, Net Banking, and select e-wallets, among others.
• Withdrawals are processed only to payment methods previously used for deposits, subject to platform verification.
• Users must complete the required Know Your Customer (KYC) verification before withdrawals above specified thresholds are approved.
• The platform reserves the right to request additional documentation to comply with Anti-Money Laundering (AML) obligations.
• Withdrawals may be delayed if account verification is incomplete or if a transaction is flagged for review.
• Funds deposited as part of a bonus promotion may be subject to wagering requirements before withdrawal is permitted.
• The platform is not responsible for delays caused by third-party payment processors or banking institutions.
• Chargebacks or reversal requests initiated outside the platform’s official process may result in account suspension.
• All transactions are conducted in INR for Indian users, and currency conversion fees may apply for certain payment methods.

The 1Win platform is committed to promoting responsible gambling among all registered users in India and recognises that gambling should remain a form of entertainment rather than a source of financial remedy. The platform provides a range of tools that allow users to manage their gambling activity, including the ability to set deposit limits, wager limits, and session time restrictions directly from the account settings. Users who feel their gambling habits are becoming problematic are encouraged to make use of self-exclusion options, which can temporarily or permanently restrict access to the account. The platform also supports a risk self-assessment process that allows users to evaluate their gambling behaviour against established indicators of problem gambling. All responsible gambling tools are available free of charge and can be activated at any time by contacting the platform’s support team or through the account management section. Underage gambling is strictly prohibited, and the platform employs verification measures to prevent minors from accessing its services. Any user who suspects a minor has gained access to the platform is requested to report the matter to the support team immediately.

Responsible Gambling Support Resources in India

• iCall (India): A psychological helpline offering counselling services for individuals experiencing addiction-related issues, reachable at 9152987821.
• Vandrevala Foundation Helpline: A 24-hour mental health helpline in India that provides support for compulsive behaviours, available at 1860-2662-345.
• NIMHANS (National Institute of Mental Health and Neuro Sciences): A government institution offering clinical support for behavioural addictions, based in Bengaluru.
• Gamblers Anonymous India: A peer-support fellowship for individuals seeking to address compulsive gambling habits.
• iGaming and Gambling Support India (Online forums and NGO networks): Community-based resources that assist individuals and families affected by gambling-related harm.

The 1Win platform maintains a strict Anti-Money Laundering policy in compliance with applicable international standards and the requirements of its operating licence, and this policy applies to all registered users in India. The platform is committed to preventing the use of its services for any form of money laundering, terrorism financing, or other financial crimes. As part of this commitment, all users are required to complete a Know Your Customer verification process, which involves the submission of valid government-issued identification and proof of address. The platform continuously monitors transactions for unusual patterns or suspicious activity, and any transaction that raises a concern may be held for further review without prior notice to the user. If a user is found to have engaged in activities that violate the platform’s AML policy, the platform reserves the right to freeze account funds, restrict access, or permanently block the account. Reports of suspicious activity may be submitted to the relevant financial intelligence authorities as required by law. Users are reminded that providing false information during the verification process constitutes a serious breach of these terms and may result in immediate account closure and referral to the appropriate regulatory authorities.

The 1Win platform collects personal information from users in India during the registration process and in the course of ongoing account use, including full name, date of birth, contact details, and financial information necessary for payment processing. This information is collected for the purposes of account management, identity verification, regulatory compliance, and the delivery of platform services. Users have the right to access the personal data held about them, to request corrections where information is inaccurate, and to submit a request for data deletion subject to the platform’s legal retention obligations. Personal data is not sold or transferred to third parties for commercial purposes, though it may be shared with payment providers, regulatory bodies, or law enforcement agencies where required by law. The platform applies appropriate technical and organisational measures to protect user data from unauthorised access, loss, or disclosure. Data collected during the use of the platform may be processed by entities in jurisdictions outside India, where applicable data protection standards are maintained. Users who have concerns about how their personal information is handled may contact the platform’s designated data protection contact through the official support channels. Continued use of the platform after any update to the privacy policy constitutes acceptance of the revised terms.